Terms of Service

By registering for, accessing or using Plovana you confirm that you have read, understood and agreed to be bound by these Terms of Service and by our Privacy Policy.

You must be at least 18 years old, or the age of majority in your jurisdiction, and have the legal capacity to enter into a contract. If you use the service on behalf of an organization, you represent that you are authorized to bind that organization to these terms.

Plovana is an online studio that turns an idea into a short vertical video — generating a script, AI voice-over, animated subtitles and a thumbnail — and can automatically publish the result to third-party social platforms on your behalf.

The service depends on third-party providers (AI models, media libraries, publishing and payment providers) and may evolve, add or remove features over time. We do not guarantee uninterrupted or error-free availability.

You are responsible for the accuracy of the information you provide and for keeping your login credentials confidential. You are responsible for all activity that occurs under your account.

Notify us immediately of any unauthorized use of your account. We may suspend or terminate accounts that appear to be compromised or that violate these terms.

Plovana offers a free tier, paid monthly or annual subscriptions, and one-time credit packs. Paid plans grant a monthly allowance of credits and access to premium tools; the free tier includes a limited daily allowance and applies a watermark.

Credits are consumed when you generate videos and use premium tools, according to the cost table shown in the product. Subscription credits are granted for the billing period and do not roll over unless stated otherwise. Credits have no cash value, are not transferable, and cannot be exchanged for money except where required by law.

We may change plan prices, credit allowances and per-tool costs. For active subscriptions, price changes take effect on your next renewal after we give you reasonable prior notice.

Payments are processed by our payment provider, Stripe. Prices are displayed and charged in your local currency — Brazilian reais (BRL) for customers in Brazil and United States dollars (USD) for everyone else. By subscribing you authorize us and Stripe to charge your selected payment method.

Subscriptions renew automatically at the end of each billing period until cancelled. You can cancel at any time from your account settings; cancellation stops future renewals and takes effect at the end of the current paid period.

You are responsible for any taxes that apply to your purchase. If a payment fails, we may retry the charge and suspend paid features until payment succeeds.

You agree not to use Plovana to create, upload or publish content that is unlawful, infringing, defamatory, hateful, harassing, sexually explicit involving minors, deceptive, or that violates the rights or privacy of others.

You must not use the service to generate spam, impersonate others, misrepresent AI-generated content in a harmful way, bypass usage limits, reverse-engineer the service, or interfere with its security or infrastructure.

You must comply with the terms and community guidelines of any social platform to which you publish through Plovana. We may remove content and suspend accounts that breach these rules.

You retain ownership of the prompts, text, media and other materials you provide ("User Content"). You grant us a worldwide, non-exclusive licence to host, process and use User Content solely to operate and improve the service and to deliver the outputs you request.

You represent that you have all rights necessary to submit your User Content and to authorize the outputs, including any third-party material you upload.

Subject to your compliance with these terms and payment of applicable fees, and to the extent permitted by law, we assign to you our rights in the final video output that the service generates for you, so that you may use it for personal or commercial purposes.

Because outputs are produced by AI and shared media libraries, similar outputs may be generated for other users, and some elements (such as stock footage or music) may be licensed rather than owned. You are responsible for reviewing each output before publishing and for ensuring it complies with applicable laws and third-party rights.

The legal protection of AI-generated works varies by country; we make no warranty that generated content is eligible for copyright or is free of third-party claims.

When you connect a social account and request publishing, you expressly authorize Plovana to publish, schedule and manage the videos and metadata you submit to your connected TikTok, YouTube and Instagram accounts on your behalf, via our publishing provider.

You are solely responsible for the content you choose to publish and for maintaining the connected accounts in good standing. You can revoke this authorization at any time by disconnecting the account. We are not responsible for the availability, policies or actions of third-party platforms.

You may cancel a subscription at any time; your access and any remaining credits continue until the end of the paid period, and cancellation does not trigger a prorated refund of that period.

A purchase is refundable only if (a) you request the refund within 7 days of the purchase and (b) not a single credit from that purchase has been consumed. If any credit from the purchase has been used — even one — the purchase is non-refundable. This mirrors the 7-day right of withdrawal for online purchases under the Brazilian Consumer Protection Code (Código de Defesa do Consumidor).

Refund requests are made by emailing plovana.contact@gmail.com. See our Refund & Cancellation Policy for the full details.

You may stop using the service and delete your account at any time. We may suspend or terminate your access if you breach these terms, create risk or legal exposure, or fail to pay.

On termination, your right to use the service ends. Provisions that by their nature should survive (ownership, disclaimers, limitation of liability, governing law) will survive termination. Stored files are subject to the retention periods described in our Privacy Policy.

The service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including fitness for a particular purpose, non-infringement, accuracy, or that outputs will meet your requirements.

AI outputs may be inaccurate, offensive or unexpected. You are responsible for reviewing outputs before use. We do not warrant that the service will be uninterrupted, secure or error-free.

To the maximum extent permitted by law, Plovana and its suppliers will not be liable for any indirect, incidental, special, consequential or punitive damages, or for loss of profits, data, goodwill or reputation, arising from or related to your use of the service.

To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the service will not exceed the amount you paid to us in the twelve months preceding the event giving rise to the claim. Nothing in these terms limits liability that cannot be limited under applicable law, including your rights under consumer-protection law.

We may update these terms from time to time. When we make material changes, we will provide reasonable notice (for example, by email or in-product). Your continued use of the service after the changes take effect constitutes acceptance of the updated terms.

These terms are governed by the laws of the Federative Republic of Brazil, without regard to conflict-of-laws rules. The courts of the city of São Paulo, State of São Paulo, Brazil, will have exclusive jurisdiction over any dispute arising from them, except where mandatory consumer-protection law grants you the right to bring proceedings in your place of residence.

If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.